General Terms and Conditions
My General Terms and Conditions (GTC)
Here you will find my general terms and conditions. They provide you with all the important information regarding the legal basis of my services. Take a moment to familiarize yourself with the details.
General Terms and Conditions (GTC) for Ana Personal Training
1. General
Ana Personal Training offers comprehensive services in personal training and coaching, including training planning, weight management, and motivational coaching. These services aim to promote health and enhance performance. Each physical training session typically lasts 60 minutes and is billed at a rate of CHF 130.— per hour without subscriptions or other discounts. Longer sessions are billed in 15-minute increments. Timely arrival is required to ensure effective training.
2. Prices and Payment
Terms To benefit from advantageous pricing offers, full payment is required either at the start of the first training session in cash or within 10 days of invoicing. In case of late payment, Ana Personal Training reserves the right to charge each training session (60 minutes) at the individual rate of CHF 130.—. Single training sessions are to be paid in cash or via Twint on the training day. Individually and personally created training plans must be paid in advance or at the latest upon delivery.
3. Price Definition
The stated prices do not include travel expenses (travel time and mileage). For training sessions located more than 20 km from the business location in Seegräben, a travel surcharge of CHF 10.- per session is applied. For distances exceeding 30 km, a flat fee is agreed upon and documented in the contract.
4. Additional Costs
Not included in the price are rental costs for training locations (e.g., sports halls, group rooms in fitness centers, entry fees for fitness centers, swimming pools, sports facilities, etc.). To avoid unnecessary costs, please cancel appointments at least 48 hours in advance (exceptions: illness and accidents).
5. Health Questionnaire
The health questionnaire must be fully completed at the beginning. This is mandatory to tailor the training program to your individual needs. To save valuable time, it is recommended to download and fill out the health questionnaire in advance. The client is obligated to promptly report any health changes, such as illnesses, injuries, pain, or any discomfort.
6. Data Protection
All collected personal data is subject to data protection and will be treated with strict confidentiality. As a personal trainer, I am committed to maintaining confidentiality.
7. Liability & Insurance
The client acknowledges that physical training carries a certain health risk. It is the client's responsibility to take out appropriate insurance. Ana Personal Training accepts no liability for any type of damage that may arise in connection with the services provided. Any related claims cannot be asserted against Ana Personal Training.
8. Disclaimer for AI-Generated Content
The AI-generated workouts provided on the Ana Personal Training website (created by artificial intelligence/chatbot) are merely suggestions and serve as guidance. Ana Personal Training assumes no responsibility for the accuracy, completeness, or any potential damages that may result from following these workouts and tips.
9. Contract Conclusion
The contract becomes legally binding upon mutual signing and checkbox agreement. By signing, the GTC are acknowledged. The contract comes into effect with the start of personal coaching or the respective service.
10. Duration of Use/Price Reduction/Refund
The usage period of the individual package offers is binding. If the services are not used within the agreed period, Ana Personal Training is no longer obligated to maintain the offer, and the client is not entitled to a price reduction or refund.
11. Appointment Cancellations
Appointments canceled at least 24 hours before the scheduled time incur no fees and can be rescheduled within the validity period of the subscription if available. For cancellations within 24 hours before the coaching start (except for illness or accidents), the session will be counted against the subscription. The service can be transferred to another person upon agreement. If the client is late, there is no entitlement to compensation. Ana Personal Training reserves the right to cancel or reschedule appointments at short notice in urgent cases.
12. Temporary Suspension of Subscription
Non-use of the subscription does not entitle to a reduction or refund of the subscription fee. Exceptions apply in the case of illness or accidents, provided that a medical certificate is presented within 5 working days of the event. In such cases, the service can be made up within the regular subscription period or transferred to another person upon agreement. Individual services or subscriptions will not be refunded.
13. Limited Service Availability
In the event of temporary service restrictions or reductions in the offer, there is no entitlement to a price reduction or refund.
14. Contract Termination
The contract can be terminated in writing within the first 30 days (for a contract term of 12 months) after the contract has been concluded. The postmark date or the receipt in Ana Personal Training's email inbox is decisive. Upon contract termination, up to a maximum of 75% of the paid amount will be refunded.
15. Jurisdiction and Applicable Law
The exclusive place of jurisdiction is Zurich. The contract is governed by Swiss law.
Seegräben, August 2024
